The following update is from DOCOMO PACIFIC:
⚠️ UPDATE ON SERVICE CREDITS
We heard you and we’ve got your back! We understand the challenges you may be facing after the recent typhoon, and your well-being is our top priority. 🙌
We are applying service credits to your account automatically as our commitment to you. 🎁 These credits will be applied to your July 2023 invoice for outages experienced from May 24 to June 30, 2023.
If you’ve already submitted a service credit request, don’t worry- we’ve got you covered!
Your trust in our services means a lot to us, and we’re here to support you. If you have any questions or need assistance with your account, please contact our Customer Care team at [email protected] or call 671-685-2273. We’re #heretohelp you! ❤️
Thank you for being a valued customer of DOCOMO PACIFIC.
4 Comments
George F. Pereda
06/22/2023 at 3:41 PM
Thank you. Still awaiting connectivity.. .
K
06/23/2023 at 2:53 AM
Paid early. Connectivity at the Diamond package for seniors is bad
But holding on hope!
Rowena pecson
07/04/2023 at 10:47 PM
We hope to be connected soon. What is taking it so long? We hope you are working on it.
William Bailey
07/06/2023 at 9:16 AM
Why are you not extended data caps past the 4th of July if the home services are not working? No cable, phone or internet at my residence since the storm. Customer service says no true date for technicians to come to residence to fix low hanging wires and no service at all in home. what is true to rectify these issues and for billing issues since the storm?